Wonderful FAQ - for merchants, consumers, charities, donors and fundraisers.

Direct donations on Wonderful.org

If you complete a direct donation to a charity via their dedicated charity page on wonderful.org, this donation will not contribute to the counter on their page that says, ‘total raised on wonderful.org’.

Donors

Payment security

Payments made through Wonderful are simple, fast and secure. Wonderful is an Authorised Payment Institution regulated by the Financial Conduct Authority and uses Open Banking to facilitate payment initiation.

Donors Charities

WooCommerce Plugin Installation

Ready to start saving BIG on transaction fees? Read our step by step guide to downloading and installing the Wonderful Payments instant bank payments WooCommerce extension for WordPress. Powered by Open Banking. Delivered by Wonderful - an FCA Authorised Payment Institution.

Merchants

Supported payment types

Whenever someone makes a donation on a Wonderful.org fundraising page, the payment is transferred directly from the donor's bank account to the charity's bank account. This process is known as an instant bank transfer and is made possible by Open Banking.

Charities Donors Fundraisers

Wonderful & Wonderful.org

In case you're confused about the difference between Wonderful (wonderful.co.uk) and the Wonderful Organisation (wonderful.org), this article will clear things up for you...

Charities Merchants

Your charity profile

Charities listed at Wonderful.org manage their profiles via their Wonderful account at wonderful.co.uk. This includes adding or updating their charity's logo, cover image and description.

Charities

Creating QR codes

Wonderful charities already have access to a QR code for their direct donation page, which they can print on fundraising materials. But with a little technical know-how, a third party service can be used to create a QR code for a specific, pre-populated donation amount.

Charities

Tickets, events, raffles

HMRC has specific restrictions as to whether Gift Aid can be applied / claimed if the donor is receiving a 'benefit' in return for the donation (such as admission to an event, a raffle ticket, or an item purchased in an auction).

Charities Fundraisers Donors

Gift Aid

Gift Aid allows charities to generate an additional 25% on donations, at no extra cost to the donor. Find out how to apply Gift Aid and how your charity can download the data required to reclaim Gift Aid.

Donors Charities