We're here to help

Amy Q - the place to start with any question.

Amy Q (ask me your question) is Wonderful's brand new, 24/7, multilingual AI support agent. Amy will do her very best to answer your questions about any topic, whether you are a merchant, consumer, charity, donor or fundraiser.

Please note: Amy Q is currently in beta (training) mode. If her response doesn't feel right, simply tap the bell icon in the chat window and a human agent will join Amy to help out (Mon-Fri, 9am-5pm).

Ask Amy Q

How To

Integrations

We continue to integrate our Open Banking payment services with accountancy software providers and e-commerce platforms. In this section of the support website, you will find helpful guides, video tutorials, and download links for those that are currently live. See a complete list on our homepage to recommend an integration we haven't completed.

Frequently Asked Questions

How much will I save?

Our highly predictable, transparent and aggressive fee structure, typically saving merchants more than 90% on transaction fees is a simple, secure alternative to debit and credit cards. It also includes instant settlement.

Enterprise integrations

Wonderful's instant bank payment service can be integrated with your checkout. Our public API will be released shortly. Contact our team to find out how much we can save your enterprise business on transaction processing fees.

Why we don't take cards

We do not take a percentage of funds raised, ask for tips, or do anything that prevents 100% of donations going to the causes that charity supporters are so passionate about. We are inspired and driven by that passion.

Payment security

Payments made through Wonderful are simple, fast and secure. Wonderful is an Authorised Payment Institution regulated by the Financial Conduct Authority and uses Open Banking to facilitate payment initiation.

WooCommerce Plugin Installation

Ready to start saving BIG on transaction fees? Read our step by step guide to downloading and installing the Wonderful Payments instant bank payments WooCommerce extension for WordPress. Powered by Open Banking. Delivered by Wonderful - an FCA Authorised Payment Institution.

Gift Aid

Gift Aid allows charities to generate an additional 25% on donations, at no extra cost to the donor. Find out how to apply Gift Aid and how your charity can download the data required to reclaim Gift Aid.

Get in touch

If Amy can't help and our content isn't answering your questions, our friendly telephone support team is available from 9am-5pm Monday to Friday. Please give us a call.

0333 443 3333

Or, use the button to submit a support ticket. We'll respond promptly.