Frequently Asked Questions

Custom branding 🎬

The ability to brand your customers’ payment journey, email receipts, payment link previews, and post-payment redirection with your organisation’s logo, colours, and messaging is available exclusively to our Pro plan customers.

Custom data fields 🎬

Let's set up some additional fields to capture information from your customers when they are paying with a reusable payment link or QR code saved in your library.

How do I cancel my subscription?

We're always sorry when a customer decides to move on, but we want to make the cancellation process as simple as possible.

Xero integration

Phase 1 of our Xero integration allows merchants to import customers from Xero and automatically create and send emails from payments generated using our One app. Payment statuses are automatically updated in Xero.