Frequently Asked Questions

Is Open Banking free for donors?

Open Banking can be thought of as the underlying digital standard or scheme that powers a whole variety of exciting financial services in the UK and beyond.

Direct donations on Wonderful.org

If you complete a direct donation to a charity via their dedicated charity page on wonderful.org, this donation will not contribute to the counter on their page that says, ‘total raised on wonderful.org’.

Payment security

Payments made through Wonderful are simple, fast and secure. Wonderful is an Authorised Payment Institution regulated by the Financial Conduct Authority and uses Open Banking to facilitate payment initiation.

Supported payment types

Whenever someone makes a donation on a Wonderful.org fundraising page, the payment is transferred directly from the donor's bank account to the charity's bank account. This process is known as an instant bank transfer and is made possible by Open Banking.

Tickets, events, raffles

HMRC has specific restrictions as to whether Gift Aid can be applied / claimed if the donor is receiving a 'benefit' in return for the donation (such as admission to an event, a raffle ticket, or an item purchased in an auction).

Gift Aid

Gift Aid allows charities to generate an additional 25% on donations, at no extra cost to the donor. Find out how to apply Gift Aid and how your charity can download the data required to reclaim Gift Aid.