Frequently Asked Questions

Tickets, events, raffles

HMRC has specific restrictions as to whether Gift Aid can be applied / claimed if the donor is receiving a 'benefit' in return for the donation (such as admission to an event, a raffle ticket, or an item purchased in an auction).

Gift Aid

Gift Aid allows charities to generate an additional 25% on donations, at no extra cost to the donor. Find out how to apply Gift Aid and how your charity can download the data required to reclaim Gift Aid.

Supported banks

Open Banking is simple, fast and secure. It's also significantly cheaper to process payments and donations. But not all UK banks fully support Open Banking yet.

Sharing donation pages

Wonderful charities receive their very own donation page. This page can be used for general fundraising, rather than specific, event-based campaigns. These Wonderful donation pages are how charities can keep donations rolling in throughout the year.

Charity registration with Wonderful

You must be registered for at least 18 months with either the Charity Commission for England and Wales, the Charity Commission for Northern Ireland, or the Scottish Charity Regulator.

How can I create an event page?

If you are participating in or hosting an event for a charitable cause, we can create an event page for you to appear on wonderful.org.

Exporting donation data

Charities can download full donation information and Gift Aid data via their account at wonderful.co.uk. Data columns are formatted to make claiming Gift Aid straightforward.